Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
1. Introduction
Townspace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or request information about our services
 - Fill out forms on our website
 - Contact us via phone, email, or contact forms
 - Subscribe to our newsletter or marketing communications
 - Participate in surveys, contests, or promotions
 
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
 - Browser type and version
 - Operating system
 - Pages visited and time spent on pages
 - Referring website addresses
 - Cookies and similar tracking technologies
 
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
 - Processing transactions and managing accounts
 - Communicating with you about our services
 - Sending marketing and promotional materials (with your consent)
 - Improving our website and services
 - Analyzing usage patterns and trends
 - Complying with legal obligations
 - Protecting against fraud and security threats
 
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist us in operating our website and conducting business
 - Legal requirements or to protect our rights and safety
 - Business transfers, such as mergers or acquisitions
 - With your explicit consent
 
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access your personal information
 - Right to correct inaccurate information
 - Right to delete your personal information
 - Right to restrict processing
 - Right to data portability
 - Right to opt-out of marketing communications
 
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Townspace Privacy Officer
United States Office
350 Fifth Avenue, Suite 7600
New York, NY 10118
United States
West Coast Office
1999 Avenue of the Stars, Suite 1100
Los Angeles, CA 90067
United States
Canada Office
181 Bay Street, Suite 2550
Toronto, ON M5J 2T3
Canada
12. Jurisdiction-Specific Information
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
For Canadian Residents (PIPEDA)
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). We comply with Canadian privacy laws and provide appropriate protections for personal information of Canadian residents.
For European Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.
